Metta Studio's In-Studio Protocols During Reopening
The Latest Updates:
With the latest updates from Majilis Keselamatan Negara (MKN) on 8 June 2020, sport-related business are now permitted to reopen from 15 June 2020 onwards. We have received approval from MITI to begin operation and will soon be able to welcome you back into our studio and are making detailed plans for reopening now. We seek your kind patience and co-operation as we enter a new phase of new normal during this pandemic.
Here’s what you can expect when you return to the studio:
In-Studio Protocols During Reopening
Social distancing - We marked mat boundaries on the floor for mat placement with 1 - 2 meters apart which only allow a maximum of 9 practitioners per class + 1 instructor. There will be no hands-on adjustments by instructors. Let's all be mindful and respect other practitioner's personal space as we gradually ease back into 'new normal'. Do maintain a distance of 1 - 3 meters when communicating with anyone in the studio and let's keep conversations short and sweet. Please leave kids/children at home.
Reserve mat space - All practitioners must make reservations online. We wouldn't want you to be disappointed with no mat space at the studio. You can reserve a spot up to 7 days in advance.
Live-Stream Classes - We will be live-streaming in-studio classes simultaneously for certain class types. Please reserve online to obtain the live-stream link. Please practice safely at home at all times. Honour your body.
Strict Cancellation Policy Enforced - With social distancing protocols in place which results in capacity limitations will mean that we can take in lesser than pre-MCO number of practitioners. As a result, we will be adhering to a strict cancellation policy. Any cancellations later than two (2) hours before the start of class and any in-studio no-shows, one (1) class pass will be deducted. This policy does not apply to live-stream classes.
Sanitization of practice room between each class - Our schedule is updated with a minimum of 15 minutes between each class to allow for a deep cleaning of all floors/surfaces prior to the start of any class. We will leave windows open to allow for greater air flow for all class types. We seek your kind co-operation to leave the practice room soon as class is over. Please bring own sanitizer to wipe down your mat or remember to sanitise your mat when you get home.
Sanitization of locker rooms, toilets and high traffic surfaces - Sanitization of locker room, toilets and high traffic surfaces will be done regularly. We will ensure the studio is clean, slick and shiny at all times.
Locker Room - To avoid crowding in the locker room, a maximum of 2 pax in the ladies locker and 1 pax in the men locker at any time. We encourage you to travel with only the important items to use at the studio. We seek your kind understanding to leave the locker room promptly to allow other members to retrieve their belongings.
Bring own mats, towel and props - For safety measures, usage of studio provided yoga blocks, straps, towel, mat and yoga bolster is temporary unavailable. This is in accordance to the S.O.P. provided by the Government. All practitioners are required to bring own yoga mat, towel and props (block/staps/bolster). Please bring own water bottle too.
Contactless Payment - We only accept bank transfer, pay wave, Maybank QR pay or online payments for the time being.
Contact Tracing - Upon entry to our studio, please scan our MySejahtera/SELangkah QR Code using your mobile phone. This is a mandatory S.O.P. set by the Government.
Personal health status - Please wear mask to studio, and it is to be removed only when class in session. Body temperature will be taken before entry to the studio, we reserve the right to turn away member with temperature above 37.5 celcius or showing symptoms of being unwell. In yoga we practice Ahimsa which means non-violence to self and others, do stay home to rest if you are having cough, sore throat, fever, flu-like symptoms till you are fully recovered.
Shower Facilities Unavailable - In accordance to S.O.P. set by the Government, shower facilities are temporary unavailable till further notice.
Membership plan and other packages reactivation - We will be reactivating all passes with effect from 15 June 2020 and billing for membership plan will restart on 15 June 2020. Any unused class from March 2020 will be carried forward automatically to June and July with no admin fee. Other non-membership packages (except 1-week unlimited), your package expiry has been extended for the MCO duration. Let us know if you have questions.
Thank you for your patience and understanding as we navigate these unprecedented times. We will keep you posted on any developments. We may be continuing to update the S.O.P. as we learn the new normal with you. Please continue to take care of yourself and your family, and we truly believe we will come out of this stronger than ever, together. Do contact us immediately at 012-2932668 if you have questions on regards the above. Namaste.